Outline
KEY LEARNING POINTS
Improving mediation skills in specific or complex contexts
This course is designed to teach mediators the skills required to be able to conduct complex mediations and understand how to work with special and challenging mediation situations.
This kind of training activity often represents a significant component of mediation international projects as Training to Improve Service Delivery Capacity, intended to build capacity in ADR around a specific region/country and increase the activity of available mediators.
DURATION
2 days
DAY 1
- The special characteristics of commercial mediation
- Mediation with or without private sessions
- Negotiation techniques
- Cooperation with the lawyers/ advocates
- Financial aspects
- Dealing with difficult behaviors and personalities
- Overcoming obstacles and deadlocks
DAY 2
- Handling emotions
- Facing the challenges
- Experience from other countries
- Cross- border disputes and disputes with international elements
- Hybrid models (Med/Arb, Arb/Med)
- Co mediation
- Moral Dilemmas