Outline
KEY LEARNING POINTS
Becoming and effective and internationally accredited civil and commercial mediator
The opportunity to have regular interactions with mediators from all over the world is a priceless privilege, and perhaps even a prerequisite to be able to train effectively in a multidisciplinary field such as mediation and conflict management.
As key component of most ADR international projects, this course is intensive and structured so that participants can immediately apply the strategies and techniques essential to achieving significant results in mediations.
Accreditation Program for Mediators – ADR Center has a clear view of the mediator competencies and it applies an efficient assessment system to observe if the trainees are able to acquire those competencies.
Moreover, this course aims at providing participants the best and latest know-how, in order to become successful mediators with international accreditation, being ADR Center internationally recognized as the standard of excellence in mediator qualification. At the end of the course – and once passing the final test – each trainee will become ‘ADR Center International Accredited Mediator’.
TO KNOW MORE ABOUT THE DATES AND DETAILS OF THE TRAINING’S NEXT EDITION PLEASE VISIT https://academy.adrcenter.com/
DURATION
40 HOURS
MODULE 1
- Introduction to mediation and ADR, exercise
- Basic concepts
- Case study 1
- Exercise interest based negotiation
- Stages of the mediation process
- Initial contact phase and intake, exercise
MODULE 2
- Stage 1: Opening statement
- Stage 2: Exploration/exchange
- Role play and demonstration
- Psychological concepts
- Mediator styles, demonstration
- Techniques and interventions, exercise
MODULE 3
- Role play: opening till exploration/exchange
- Escalation of conflicts and methods for de-escalation
- Stage 3: Generating options and negotiating the solutions
- Brainstorming exercise on marketing of mediation services
- Role play: opening till negotiating the solutions
MODULE 4
- Interventions according to conflict causes
- Plenary exercise/demonstration on techniqes, interventions and (ethical) dilemmas
- Stage 4: Finalizing and closure
- SMART agreements
- Exercise: do the right thing
- Role play
- Referral, court connected mediation and mediation advocacy
MODULE 5
- Dealing with emotions and power imbalances
- Role play
- Plenary exercise on techniqes, interventions (depending on time)
- Role play
- Special interest topic(s).